What happened the last time this problem came up?
- 01
Ask about a specific past situation.
- 02
Explore what the person did, paid or worked around.
- 03
Avoid pitching while you are trying to learn.
- 04
Look for concrete next steps rather than compliments.
Try it / A private scratchpad
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Inspired by Rob Fitzpatrick's book The Mom Test. Original summary, not reproduced book content. These short guides are starting points, not substitutes for the original works or specialist advice.